Your privacy matters to us.
ImpactKnowledge is committed to protecting personal information and handling data responsibly, transparently, and in a manner consistent with the trust placed in our platform by learners, institutions, facilitators, and partners.
A responsible approach to privacy
ImpactKnowledge operates as a structured digital learning platform serving learners, institutions, facilitators, and partners across multiple markets. We are committed to collecting, using, storing, and protecting personal information in a way that is lawful, appropriate, and proportionate to the services we provide.
What Information We May Collect
Category 1
Personal information
Name, email, telephone, institution, user role, contact details.
Category 2
Account and usage information
Login activity, learning progress, preferences, participation history.
Category 3
Institutional and partnership information
Organization name, enquiry details, programme interests.
Category 4
Event and participation information
Event registrations, attendance, facilitator interests.
Category 5
Technical information
Browser data, device info, IP address, cookies, analytical usage signals.
How We Use Information
- 1Provide access to learning, events, and programme features.
- 2Support user registration and account management.
- 3Deliver relevant platform experiences.
- 4Communicate updates, confirmations, and service information.
- 5Improve product performance and learner experience.
- 6Administer partnerships, enquiries, and institutional relationships.
- 7Maintain security, compliance, and responsible platform operations.
- 8Meet applicable legal, regulatory, or operational obligations.
Data Protection and Security
We maintain appropriate technical, organizational, and administrative safeguards designed to protect information from unauthorized access, misuse, disclosure, loss, or alteration.
Data Sharing
Information may be shared with:
- Approved service providers
- Institutional or programme partners
- Legal or regulatory authorities
- Internal teams supporting service delivery
We do not treat user information as a commercial asset.
User Rights and Choices
Users may have rights relating to:
- Access to their information
- Correction of inaccurate data
- Deletion or restriction
- Withdrawal from communications
- Objections to some forms of processing
International Platform Operations
Information may be processed across multiple jurisdictions reflecting the operational needs of a global platform.
Children and Young Learners
Where ImpactSchool is involved, additional safeguarding and age-appropriate data practices apply. Parental or institutional controls may apply.
Policy Updates
This policy may be updated to reflect changes in platform operations, legal requirements, or governance improvements.